Contact Us

Please consider using our user guide section prior to contacting us as it may answer your question, if not then it will enable you to submit an inquiry ticket below and then our support staff will be on hand to help you further.


  1. Sign up with your email or Facebook account

  2. Update your PayPal email and public Amazon profile link to get cash back

  3. Make a request for your favorite product and submit your order # in 6 hours. Order # format: 123-1234567-1234567

    1. If you don't submit 

  4. Left your review on Amazon after received the product 5-15 days and submit your review link on our website.

  5. We will check your review and the price you pay. Then make full refund for you via PayPal in 3 business days.

We transfer the cash back through PayPal, so please make sure your PayPal account works, and there will be about (2.2%-4.4%) + $0.30 per transaction fee charged by PayPal.But we will cover your PayPal tax and transaction fee. So you will get the full refund that you paid on amazon.

Please leave your review after receiving the ordered product. Try to spend more time to use the product and know about its features. Do not leave your review before receiving the product.

Please leave your review after receiving the ordered product. Try to spend more time to use the product and know about its features.

The title of your review should be a complete summarization.

The content of your review should cover detailed description of product experience, rather than a simple sentence.

Uploading real pictures or videos of the product. It is preferred that the product pictures show real scenarios for using the product. At least 3 pictures should be uploaded.

Providing suggestions regarding the product to sellers.

After you submit your review on Amazon, you'll need to provide us with a link to your review.

1. Amazon may take several days to verify your review.

2. You will get an email from Amazon with a "Thank you for reviewing..." subject after your review is verified.

3. Open the mail and click on "See your full review" to find your review link. Click on the link and copy it.

4. You can also find your review from your profile as long as the review is published.

After the product is delivered, please wait for the seller’s confirmation, it may take a few days, please be patient and do not apply for a refund on Amazon.

No. Please do not use any coupon when you purchase.

No. You must purchase and leave a review by your own account that is binding with your Petsrebate account. Or you will not be able to get the rebate.

1. Log into your Amazon account.

2. Click the "Your Account" from the top menu.

3. Scroll down until you see the "Ordering and shopping preferences" sub section.

4. Click on "Profile".

5. Once you're on the profile page, copy the link (URL) from your internet browser.

Note: You can't change the Profile URL after registration

You need to leave your review after receiving the ordered product and submit your review link to When the review link is verified, you will get cash back.

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